Digital Marketing and Partnership Specialist

Job Title: Digital Marketing and Partnership Specialist

Category: Customer Experience Department

Location: CaringBridge Office

Organization Summary

Founded in 1997 with a mission to amplify the love, hope and compassion in the world, making each health journey easier, CaringBridge is the largest, oldest and most widely used social networking site for family and friends to communicate with loved ones during a health journey. Based in Minnesota, we are proud of our global reach and nonprofit status with nearly 90% of our funding coming from the people who have experienced the power of CaringBridge firsthand. Since our founding, more than half a million CaringBridge websites have been created and it’s become an indispensable part of many peoples lives. Every 6 minutes, a new CaringBridge website is created for someone experiencing a health crisis.

Primary Objective of Position

To develop, implement and measure strategic integrated marketing campaigns focused on customer awareness, acquisition, retention and engagement.

Duties & Responsibilities

  • Collaborates with customer experience leadership to create annual integrated marketing plans.

  • Develops and executes integrated marketing initiatives using digital channels (web, mobile, social) designed to raise awareness and adoption of CaringBridge.

  • Facilitates relationships and projects with external partners as assigned (disease advocacy, insurer, medical clinics, product partnerships i.e. Hallmark, GoFundMe, healthcare outreach affiliate marketing partners). Leverages research/data to define opportunities, works with product owner on product enhancements and leads marketing plans as assigned.

  • Develops and executes customer relationship marketing strategies, programs and events to drive awareness and growth, including volunteer outreach

  • Provides recommendations and best practices for emerging digital marketing opportunities and tactics that assist in achieving CaringBridge’s organizational goals.

  • Ensures brand consistency (message and visual) across channels of communication.

  • Stays current on market, competition and trends including tactics, field concepts and practices applying them to strategies when applicable.

  • Establishes and sustains relationships with external vendors and contacts to result in favorable networks to support the current and future goals of the organization and to benchmark practices/results to maximize organizational effectiveness.

  • Keeps Manager/Supervisor informed of important developments, potential problems, and related information necessary for effective management. Coordinates/communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach.

  • Performs related work as apparent or assigned.

Experience & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • Bachelor’s degree or equivalent in marketing, communications or related field.
  • 5 - 7 years of experience developing and executing marketing strategies.
  • 3 years of experience in digital marketing position of similar responsibilities.
  • Strong presentation and relationship management skills.
  • Ability to integrate social media into broader marketing campaigns; experience in integrating content into multiple distribution channels.
  • Proven track record of listening and engaging with the online community on behalf of a brand.
  • Excellent understanding of the diverse needs of internet users.
  • Must be highly creative, a team player, and able to work well at a high pace under tight deadlines.
  • Strong self-starter with a record of success.
  • Strong collaboration and teambuilding skills.
  • Excellent organizational and planning skills.
  • Ability to cope with the rapid pace and constant change associated with the industry.
  • Ability to successfully manage numerous projects simultaneously.
  • Ability to communicate effectively, both orally and in writing with personnel and outside contacts.
  • Experience with Microsoft Office, social network tools (Facebook, Twitter, Instagram) and digital marketing technologies (content management systems such as WordPress).
  • Familiarity with customer direct marketing and affiliate marketing practices. Non-profit experience desired.

To Apply

To respond to this opportunity, please send your resume and salary requirements to:

jobopenings@caringbridge.org

-or-

CaringBridge
Attention: HR
2750 Blue Water Road, Suite 275
Eagan, MN 55121

SVG_Icons_Back_To_Top
Top